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Government of Canada / Gouvernement du Canada

Canada's National Do Not Call List

A consumer's choice, a telemarketer's responsibility.

Canada's National Do Not Call List
For Consumers

For Consumers

For Telemarketers

For Telemarketers

Support Center

Support Center

For Consumers

List your home, mobile, fax or VoIP number to reduce telemarketing calls. Registration is free.

Telemarketers have 31 days from the date you register to stop contacting you.

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For Telemarketers

The National Do Not Call List (DNCL) introduces responsibilities for Canada’s telemarketers.

This list filters out consumers who do not want to receive unsolicited calls. This helps ensure that the households you do contact are more likely to be receptive.

Read more about the National Do Not Call List for telemarketers.
As a telemarketer or a client of a telemarketer, you need to be aware of your responsibilities regarding the use of the National DNCL. Being a telemarketer means your business uses telecommunications technologies to make calls or send faxes to consumers for the purpose of solicitation. Solicitation is the act of selling or promoting a product or service - or requesting money or ‘money’s worth’ - directly or indirectly, for oneself or for another party. This covers a wide range of activities, from sales, to calls for charitable donations.

The National DNCL filters out consumers who do not want to receive telemarketing calls. This helps ensure that the households you do contact are more likely to be receptive - streamlining your calling process and potentially improving overall response rates.

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Technical assistance

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Other Information

DNCL Support Centre

For Consumers

Across Canada

Call us Monday to Friday 8:30am to 4:30pm

By Phone: 1-866-580-DNCL (3625)
By Fax: 1-888-DNCL-FAX (362-5329) - see Fax Registration Instructions
By TTY device: 1-888-DNCL-TTY (362-5889)

For Telemarketers

By email only: support@lnnte-dncl.gc.ca

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